Skip to main content
BelowGrid

Who owns the water service line in Dallas, TX

Which part of the pipe is yours

your buildingproperty linesidewalkstreetmain
The thick length is yours.

If something’s wrong

Who to call first about the water service line

Dallas Water Utilities, through 3-1-1 3-1-1

When to call: you need emergency help turning your water off at the meter

Hours, after-hours and sources

Who is responsible for which part

Who to call first

Dallas Water Utilities, through 3-1-1

When to call: you need emergency help turning your water off at the meter

3-1-1

Answered: 24 hours a day

Source

Dallas maintains the water service connection from the main to the meter. Section 49-24(a)(1) of the Dallas City Code provides that the city is responsible for maintenance of a service connection "from the main to the meter, or from the main to the property line where the connection is unmetered, in the case of water service". This is Dallas's own statement.

Dallas
The water service connection from the main to the meter, or to the property line where the connection is unmetered.
The property owner
The building water line on the property. Section 49-24(c) requires it to be built under the City's plumbing and building codes and laid up to the property line to meet the service line.

What else is worth knowing

The dividing point is the meter, or the property line where there is no meter. About 97% of Dallas's land is inside the City's water system as the Texas Water Development Board maps it, and this answer applies only inside that area; no other mapped system covers as much as 0.5% of the city. Check the name on your water bill.

Sources

Dallas City Code section 49-24, Service connections

Also quoted:

Checked

What the pipe is made of

Texas publishes no statewide inventory of what service lines are made of. Each water system filed its own with the State, and federal rules require the utility to make it public, so the utility is the place to ask what is recorded for this address.

Dallas: official site

What this page cannot tell you

  • This describes who is responsible for which part of the pipe. It is not a record of what your own service line is made of.
  • This answer applies inside the area the State maps for Dallas' own water system, which does not follow the city limits: some addresses in the city are served by another supplier, and some outside it are served by the city. An address search checks which side an address is on.
  • This authority's service line inventory - the record of which pipes are lead, and where - has not been matched here yet. Ask the utility for yours.
Dallas: official site

Your other pipe: the sewer lateral

For the sewer lateral, Dallas says:

Dallas maintains the wastewater service connection from the main to the property line; the owner has the building lateral on the property. Section 49-24(a)(1) of the Dallas City Code provides that the city is responsible for maintenance of a service connection "from the main to the property line in the case of wastewater service."

Your sewer lateral is yours to the property line; your water line stops being yours at the meter.

Same trench, separate authorities, decided separately.

Who pays for the sewer lateral in Dallas, TX

Look up a specific address

This page describes what applies to properties in Dallas in general. To see which authorities serve one address, and what records exist for it, search for it.

Search for an address